1. Introduction

Welcome to Apoyar Limited ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your personal information when you use our website.

2. Information We Collect

2.1 Information You Provide to Us

When you contact us through our website, we collect:

• Your name

• Email address

• The content of your message

2.2 Information Automatically Collected

We automatically collect certain information when you visit our website through cookies and similar technologies:

• Technical information, including your IP address

• Usage data through Google Analytics

• Browser type and version

• Time zone setting and location

• Operating system and platform

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries

• To provide you with our services

• To improve our website and services

• To analyse website usage through Google Analytics

• To comply with legal obligations

4. Data Retention

We retain your personal information in our CRM system until you request its deletion. You can request deletion of your personal information at any time by contacting us.

5. International Transfers

We operate in the United Kingdom but may process data in the European Union and United States. When we transfer your personal data outside the UK or EU, we ensure appropriate safeguards are in place in compliance with GDPR requirements.

6. Your Rights

Under applicable data protection laws, you have the following rights:

• Right to access your personal data

• Right to correct inaccurate personal data

• Right to request deletion of your personal data

• Right to restrict processing of your personal data

• Right to data portability

• Right to object to processing of your personal data

• Right to withdraw consent

For EU residents, these rights are protected under GDPR. For California residents, additional rights are available under CCPA.

7. Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Currently, we use:

• Google Analytics cookies to analyse website usage

You can control cookies through your browser settings. However, if you disable cookies, some features of our website may not function properly.

8. Third-Party Services

We use Google Analytics to analyse the use of our website. Google Analytics may collect information about your use of our website, including:

• Pages visited

• Time spent on pages

• Links clicked

• Technical information about your device

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

For questions about this privacy policy or our privacy practices, please contact us at:

Apoyar Limited

Clearstone Business Services, The Dock Hub, Wilbury Villas, Hove, England, BN3 6AH

Email: sales@apoyar.eu

12. Supervisory Authority

If you are in the EU/UK and believe we are processing your personal data unlawfully, you have the right to lodge a complaint with your local data protection supervisory authority. In the UK, this is the Information Commissioner's Office (ICO).