Our digital commerce services take care of the technical stuff so you can spend more time growing your business.
Want to fast-track your eCommerce success with our end-to-end Adobe Commerce, Shopify, and BigCommerce expertise?
Welcome to Apoyar
About Company
At APOYAR we believe that every project is an important milestone in our journey. So, we dedicate ourselves to solve the biggest problems and challenges in eCommerce platform development.
We'll help you achieve the most complicated software vision to life with our leading full-cycle custom development service. So, you can focus on delivering an incredible user experience that sets you apart from the competition.
Diversity
As a leading e-commerce development company, we embrace diverse and multicultural teams to work in an inclusive workplace to drive diversity.
Respect
We create an atmosphere where employees are treated with the respect to employment and occupation which increases our team’s satisfaction.
Transparency
We help everyone to meet business transparency compliance by being open and honest about our company operations to create a productive company culture and employee loyalty.
Integrity
Above all, we believe in doing business with honesty, integrity, and a sincere heart for customers’ trust.
Our Products
SupportPod
Finding the best freelancer who can get the job done can be difficult at times. Especially, if it is about finding someone with graded skills, SupportPod makes this process super easy. SupportPod presents a completely graded and validated talent pool. Clients can simply post their requirements and find expert freelancers using a host of filters and options, making it easier for them to choose.
A1 CRM
A1CRM is the IT service gateway enabling our customers to obtain premier technical support through the A1 Service Desk experience.
Primary components are:
A1CRM - Ticketing System
A1CRM – CMDB Customer Asset Management
A1CRM - Knowledge Base
Domino's Business Goals
- With 6500 employees, MSG wanted to grow and adapt to the market and regulatory challenges typical of the UK FMCG industry, such as replacing the outdated IT infrastructure with the latest one, managing the influx of multiple customer complaints, working group compliance regulatory requirements, and addressing logistical challenges.
Solution Provided by Apoyar
- Apoyar forged a strategic service relationship with The MSG Group Plc, embarking on a transformative journey to enhance its Information Technology and Communication (ITC) infrastructure. The initial move towards cloud computing set the stage for a future-proof technological landscape to accommodate the company's rapid growth and evolving regulatory demands.
- Customer Complaints Handling: Apoyar built a multi-channel flagship application offering personalized web interfaces for marketing and customer service personnel and mobile app interfaces for management levels. This system streamlined the processing and distribution of customer complaints, utilizing rules and self-learning mechanisms to classify and direct issues to the appropriate managers.
- Group Compliance Management: We built a group compliance management application, ensuring adherence to regulatory requirements and industry standards. It provided a centralized platform for managing compliance-related processes, enhancing efficiency, and reducing risks.
- ITC Service Manager: A robust solution designed to optimize and streamline internal IT service operations, promoting seamless communication and swift issue resolution.
Impact on Domino's Business
- Implementing Apoyar's solutions brought about a paradigm shift in how The MSG Group Plc operated within Domino's ecosystem.
- Efficient Complaints Processing: The Customer Complaints application significantly improved the handling of customer concerns, with more than 30,000 customers benefiting from a streamlined and personalized complaint resolution process.
- Enhanced Compliance: The Group Compliance Management system ensured that MSG remained compliant with industry regulations and standards, mitigating risks and fostering a culture of accountability.
- Optimized IT Operations: The ITC Service Manager improved internal IT service efficiency and contributed to overall operational excellence, allowing MSG to focus on strategic initiatives rather than grappling with technical issues.
Domino's Business Goals
Solution Provided by Apoyar
Impact on Domino's Business
Magento Development
Magento is our expertise and problem-solving passion. We offer 360 degrees Magento development service to provide a robust e-commerce store to our customers. Our dedicated Magento development expert provides on-time support on your project to ensure that your e-commerce store is running smoothly without any hassle.
Painless Development
Our approach involves building a seamless and painless e-commerce website development solution. Our dedicated Magento development expert provides on-time support as well as sustainable solutions.
Seamless Integration
We provide seamless integration support to meet the requirements of your online e-commerce store. We involve our certified e-commerce development experts to ensure complete satisfaction in every precise step of our projects.
We Continue To Support
We provide on-demand and 24/7 dedicated support and maintenance from the instant your website goes live.
Our Clients
Client feedback
"We now have a stable eCommerce platform for growth and scalable application service capacity"
Femke Mussels
ZEB - Head of Online
Apoyar has been our partner for 7 years. We started with a single label solution for one of our customers and together with Apoyar we developed our current outbound and return platform. Every year we process tens of millions of labels through our platforms which are built and maintained by Apoyar.
We’re glad with Apoyar as partner and rely on their expertise, flexibility and commitment to achieve our double digit growth plan, year by year.
Nourdyn El Moussati
Bleckmann
"Apoyar surprised us in delivering the platform exactly on time."
Bleckmann Team
Bleckmann
