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Cineworld Business Challenges
- Inventory Mismatch: Cineworld operates over 80 cinema complexes throughout the UK, each featuring multiple screens and offering merchandise and consumables. Although the merchandising system generates purchase orders to restock items at the end of the business day, the high volume of daily transactions occasionally results in discrepancies between purchase orders and supplier invoices. To streamline the Accounts Payable department and minimize overheads, there's a need for an automated invoice and purchase order matching application.
- IT Asset Management Gap in Digital Transformation: With tens of thousands of IT assets and an ongoing Digital Transformation Project, Cineworld lacked an efficient Configuration Management Database (CMDB) to oversee all IT assets, including hardware, software, subscription services, and virtual machine registrations.
- Critical Cinema Management System (CMS) Availability Issue: Cineworld relies heavily on its Cinema Management System (CMS) to manage various aspects of its business operations, including seat sales, point of sale transactions, web ticket sales, and environmental controls. The company has a large number of distributed instances of the CMS, with high availability being essential. However, the existing system lacks the capability to remotely monitor critical components through an API, posing a challenge to effective monitoring and maintenance.
Solution provided by Apoyar
- Invoice Approval Automation: Apoyar developed a rule-based learning application that streamlines the invoice approval process. Invoices are automatically approved for payment when they fall within specific predefined thresholds. These thresholds are customizable, aligning with various business controls and criteria.
- Leading A1 CMDB Solution: Apoyar delivered an advanced Configuration Management Database (CMDB) application with powerful search capabilities accessible on both web and iOS platforms. This comprehensive solution provides robust configuration management support, catering to a wide range of IT Service Management (ITSM) activities.
- Custom Web Services and API Development: Apoyar crafted custom web services and APIs that can be seamlessly integrated into a remote monitoring platform. These web services are designed using ASP.Net, in harmony with the ASP.Net-based application. The monitoring is executed through Nagios Enterprise, employing custom scripts to establish connections with individual sites and display real-time status on large screens within the company's Network Operations Center (NOC).
Impact on Cineworld’s business
- Streamlined Operations and Faster Invoice Processing: Cineworld achieved a remarkable reduction in the dedicated workforce for Purchase Order Supplier Invoice matching and exceptions, decreasing from 6 full-time employees to a single full-time equivalent. This enhancement not only freed up staff for more diverse and challenging tasks but also significantly expedited the invoice processing, with approvals and payment authorizations taking mere minutes instead of days.
- Enhanced Inventory Management and Operational Efficiency: Cineworld's planned upgrades have become more streamlined due to the constant awareness of their target inventory. Real-time availability and performance monitoring have been successfully integrated, resulting in automated replenishment of unserviceable assets, simplified capacity planning, comprehensive asset security processes, and an overall increase in serviceability.
- Improved IT Estate Visibility and Reduced Downtime: The enhanced visibility into Cineworld's IT estate has empowered the company to respond swiftly to emerging faults, ultimately reducing downtime and boosting customer satisfaction.
Welcome to Apoyar
About Company
At APOYAR we believe that every project is an important milestone in our journey. So, we dedicate ourselves to solve the biggest problems and challenges in eCommerce platform development.
We'll help you achieve the most complicated software vision to life with our leading full-cycle custom development service. So, you can focus on delivering an incredible user experience that sets you apart from the competition.
Diversity
As a leading e-commerce development company, we embrace diverse and multicultural teams to work in an inclusive workplace to drive diversity.
Respect
We create an atmosphere where employees are treated with the respect to employment and occupation which increases our team’s satisfaction.
Transparency
We help everyone to meet business transparency compliance by being open and honest about our company operations to create a productive company culture and employee loyalty.
Integrity
Above all, we believe in doing business with honesty, integrity, and a sincere heart for customers’ trust.
Our Products
SupportPod
Finding the best freelancer who can get the job done can be difficult at times. Especially, if it is about finding someone with graded skills, SupportPod makes this process super easy. SupportPod presents a completely graded and validated talent pool. Clients can simply post their requirements and find expert freelancers using a host of filters and options, making it easier for them to choose.
A1 CRM
A1CRM is the IT service gateway enabling our customers to obtain premier technical support through the A1 Service Desk experience.
Primary components are:
A1CRM - Ticketing System
A1CRM – CMDB Customer Asset Management
A1CRM - Knowledge Base
Cineworld Business Challenges
Solution provided by Apoyar
Impact on Cineworld’s business
Magento Development
Magento is our expertise and problem-solving passion. We offer 360 degrees Magento development service to provide a robust e-commerce store to our customers. Our dedicated Magento development expert provides on-time support on your project to ensure that your e-commerce store is running smoothly without any hassle.
Painless Development
Our approach involves building a seamless and painless e-commerce website development solution. Our dedicated Magento development expert provides on-time support as well as sustainable solutions.
Seamless Integration
We provide seamless integration support to meet the requirements of your online e-commerce store. We involve our certified e-commerce development experts to ensure complete satisfaction in every precise step of our projects.
We Continue To Support
We provide on-demand and 24/7 dedicated support and maintenance from the instant your website goes live.
Our Clients
Client feedback
"We now have a stable eCommerce platform for growth and scalable application service capacity"
Femke Mussels
ZEB - Head of Online
Apoyar has been our partner for 7 years. We started with a single label solution for one of our customers and together with Apoyar we developed our current outbound and return platform. Every year we process tens of millions of labels through our platforms which are built and maintained by Apoyar.
We’re glad with Apoyar as partner and rely on their expertise, flexibility and commitment to achieve our double digit growth plan, year by year.
Nourdyn El Moussati
Bleckmann
"Apoyar surprised us in delivering the platform exactly on time."
Bleckmann Team
Bleckmann
