Our digital commerce services take care of the technical stuff so you can spend more time growing your business.
Want to fast-track your eCommerce success with our end-to-end Adobe Commerce, Shopify, and BigCommerce expertise?
Welcome to Apoyar
About Company
At APOYAR we believe that every project is an important milestone in our journey. So, we dedicate ourselves to solve the biggest problems and challenges in eCommerce platform development.
We'll help you achieve the most complicated software vision to life with our leading full-cycle custom development service. So, you can focus on delivering an incredible user experience that sets you apart from the competition.
Diversity
As a leading e-commerce development company, we embrace diverse and multicultural teams to work in an inclusive workplace to drive diversity.
Respect
We create an atmosphere where employees are treated with the respect to employment and occupation which increases our team’s satisfaction.
Transparency
We help everyone to meet business transparency compliance by being open and honest about our company operations to create a productive company culture and employee loyalty.
Integrity
Above all, we believe in doing business with honesty, integrity, and a sincere heart for customers’ trust.
Our Products
SupportPod
Finding the best freelancer who can get the job done can be difficult at times. Especially, if it is about finding someone with graded skills, SupportPod makes this process super easy. SupportPod presents a completely graded and validated talent pool. Clients can simply post their requirements and find expert freelancers using a host of filters and options, making it easier for them to choose.
A1 CRM
A1CRM is the IT service gateway enabling our customers to obtain premier technical support through the A1 Service Desk experience.
Primary components are:
A1CRM - Ticketing System
A1CRM – CMDB Customer Asset Management
A1CRM - Knowledge Base
Bleckmann’s Business Goals
- Bleckmann's goal was to enhance its service offerings for both current and potential customers in the field of 'Return Logistics' (or 'reverse logistics')
- Consumers used to send return goods to Bleckmann's warehouses without prior notice (Pre-Advise), causing challenges in return processing planning from Bleckmann's and customers' perspectives.
- There was a lack of communication regarding return status and potential refunds/credits to consumers. This led to a growing demand for expanded "reverse logistics" services from Bleckmann, especially in the eCommerce sector.
- Bleckmann needed a Pre-Advise capability that would enable it to plan staff and manage return flows efficiently. At the same time, implement centralized Track & Trace with status updates for better customer service.
- Furthermore, the company needed a Smart Portal for return logistics service that would enable it to establish new business sales channels, allowing future customers to sign up, select, and purchase services autonomously.
- In addition, Bleckmann aimed to develop a tailored and standardized SAAS application for customer marketing. The application would integrate with its WMS and Grading system, enhancing internal operations. The application would connect to "Local Heroes" API to generate return labels. Feedback and status updates from "local Heroes" would be integrated into the application, informing Bleckmann of return status.
Solution provided by Apoyar
- Apoyar offered two ways for their application to function. The first option was standalone, meaning the application was not integrated into the customer's webshop. Consumers were directed to the Bleckmann Returns Portal, either through a custom URL or an iframe on the customer's website, to select the order and order lines for returns. In this mode, the portal was customizable to match the customer's look and feel.
- The second option was integrated, where the application was integrated into the customer's webshop environment. Consumers could log in to the webshop and select the order and order lines for returns. There were two approaches for this: a fully customizable API integration or a Javascript implementation that communicates with the Bleckmann Returns Platform. The former allowed for more customization, while the latter was quicker to implement.
- Recently, Apoyar has developed a Scanning application that scans parcels in Bleckmann's warehouses and Outbound APIs that customers can integrate directly to generate a label. In addition, Apoyar has built B2B, LabelApp, Order Management, Warehouse Management, and Outbound Scanning applications, along with other modules like failed orders and reporting, which will be used internally by Bleckmann.
Impact on Bleckmann’s Business
- Bleckmann has experienced a substantial boost in its business operations, processing over 10 million outbound orders and yearly returns for over seven years.
- Bleckmann has been able to improve its sales and establish a significant global presence in the logistics industry.
- The Dev and IT support provided by Apoyar has been critical in helping Bleckmann streamline its operations, resulting in faster and more efficient order processing. This has not only helped to boost sales but also improved customer satisfaction, as orders are delivered promptly and accurately.
Bleckmann’s Business Goals
Solution provided by Apoyar
Impact on Bleckmann’s Business
Magento Development
Magento is our expertise and problem-solving passion. We offer 360 degrees Magento development service to provide a robust e-commerce store to our customers. Our dedicated Magento development expert provides on-time support on your project to ensure that your e-commerce store is running smoothly without any hassle.
Painless Development
Our approach involves building a seamless and painless e-commerce website development solution. Our dedicated Magento development expert provides on-time support as well as sustainable solutions.
Seamless Integration
We provide seamless integration support to meet the requirements of your online e-commerce store. We involve our certified e-commerce development experts to ensure complete satisfaction in every precise step of our projects.
We Continue To Support
We provide on-demand and 24/7 dedicated support and maintenance from the instant your website goes live.
Our Clients
Client feedback
"We now have a stable eCommerce platform for growth and scalable application service capacity"
Femke Mussels
ZEB - Head of Online
Apoyar has been our partner for 7 years. We started with a single label solution for one of our customers and together with Apoyar we developed our current outbound and return platform. Every year we process tens of millions of labels through our platforms which are built and maintained by Apoyar.
We’re glad with Apoyar as partner and rely on their expertise, flexibility and commitment to achieve our double digit growth plan, year by year.
Nourdyn El Moussati
Bleckmann
"Apoyar surprised us in delivering the platform exactly on time."
Bleckmann Team
Bleckmann
